Who You'd Actually Be Working With
Budapest-based, certified, and deliberately small. Senior ServiceNow people who'd rather do less work properly than more work twice.
Small On Purpose
Milic Media KFT is a boutique ServiceNow practice out of Budapest, working with mid-to-large enterprises across the EU and US — the kind of organisations that have had the platform for years and want it to finally behave. We stay small deliberately: the person who scopes your work is the person who does it, and no junior is learning on your production instance.
Most of what goes wrong on ServiceNow isn't exotic. It's a CMDB nobody owns, ACLs that stack instead of order, business rules that should have been flows, an upgrade three families overdue because someone's afraid of what'll break, and an integration running on a credential that expired in spring. We've met each of those enough times to fix them fast — and to tell you which ones aren't worth touching yet.
50+
Enterprise clients
100+
Implementations
10+
Years experience
What we're for
ServiceNow work that holds up — through the next upgrade, the next admin, the next reorg. If it needs us on call to keep running, we built it wrong.
The bar we hold
Be the consultancy a ServiceNow customer recommends to a peer by name. That only happens if the work outlives the engagement — so that's what we optimise for.
How we work
No juniors on your instance. No surprises in the invoice. No build you can't maintain without us. And we'll say when something's a bad idea — including when it's our idea.
Certified & Battle-Tested
CSA
Certified System Administrator
CIS-ITSM
Certified Implementation Specialist
CAD
Certified Application Developer
CIS-Discovery
Discovery Implementation Specialist